Support Ticket System is a multi-tenant web application designed for companies to create, organise, and track internal support requests. It provides structured ticket management while keeping each company's data separate and secure. The project is currently under development.
Key Features
- Multi-tenant company data separation
- Ticket creation and tracking
- Priority, status and category management
- Department assignment
- Employee invitation and registration
Tech Overview
- Frontend: Vue.js, Vuetify, Pinia
- Backend: Java, Spring Boot, REST API
- Database: PostgreSQL, JPA/Hibernate
- Status: Currently under development
- GitHub: View repository